Support
Need help with Prep2Plate? Find answers to common questions below, or get in touch and we'll get back to you as soon as we can.
Contact Us
Email us at prep2plateplanner@gmail.com. Include the email address on your account and, if something isn't working, what device you're using and the steps that led to the problem.
Frequently Asked Questions
How do I reset my password?
Tap “Forgot your password?” on the sign-in screen and enter your email. We'll send you a link to choose a new password.
I didn't get my confirmation email.
Check your spam or promotions folder. If it isn't there, request a new one from the sign-in screen or email us and we'll help.
How do I import a recipe?
Paste the recipe's web address into the import form. We read the recipe details from the page so you can review and save them to your recipes.
How do I make a shopping list?
Add recipes to your meal plan, then export it to a shopping list. Ingredients are combined and grouped by aisle.
How do I delete my account?
Email us from the address on your account and ask for it to be deleted. We'll remove your account and its data and confirm when it's done.
See also our Terms of Service.